About Us

Our commitment to best practice is reflected in our PSA licensing, full insurance coverage, and regular audits, offering assurance of our governance standards.

Our nationwide infrastructure provides our clients with an integrated, an All-Ireland solution for asset recovery that guarantees capacity, reach and local knowledge. Furthermore, our personalised approach delivers tailored solutions for each unique situation to ensure that our clients’ interests are protected and the best possible solution achieved at all times.

Our team of Enforcement Guards come from diverse backgrounds in military, policing, private security, and financial services. We hand-select our team members based on their experience, technical expertise, and personal qualities to bring together the best possible team.

Our Enforcement Guards regularly undertake skills training in a range of areas including customer service, communication, Irish law, crisis management, conflict resolution, negotiation, and dealing with vulnerable individuals. They are also comprehensively trained in emergency procedures such as evacuation, fire safety, handling chemical spills, working in confined spaces, and providing first aid. Our team also receives media training to ensure they are well-equipped to deal with public-facing situations.

Operating under formal licensing standards established by the Private Security Authority (PSA), our team adheres to regulations outlined in PSA 91:2023 for enforcement guard contractors, PSA 31:2023 for security guards and door supervisors, and PSA 55:2022 for locksmiths.

At the heart of our ethos lies trust and customer-centricity, principles that guide our team. We strongly believe in the importance of transparency in fostering trust. Our client relationships are built on true partnerships, characterised by shared ideas, common goals, and mutual respect. Clients rely on us not only for efficient and cost-effective asset recovery but also for the delivery of exceptional customer service. Our reputation for maintaining a firm yet fair approach underscores our commitment to respecting individual circumstances while safeguarding our clients’ interests.

As part of our dedication to trust, transparency, and customer-centricity, we prioritise our data protection responsibilities. We are registered with the Data Protection Commissioners and adhere to GDPR guidelines.

Blackwater Asset Management also operates under the ISO 9001:2015 standard to achieve its quality and environmental objectives. Our policy is to:

• Ensure customer satisfaction by meeting and exceeding expectations.
• Comply with all applicable regulations and obligations.
• Reduce hazards, prevent injury and illness, and protect the environment.
• Provide necessary resources for achieving objectives.
• Ensure all employees understand and fulfil their obligations.
• Maintain a management system for continual improvement based on risk.

This policy guides our setting, monitoring, and achieving of objectives, programs, and targets. Customer service is integral, with all employees trained to understand its impact. Regular reviews by top management ensure ongoing suitability and effectiveness. Internal and external audits maintain system integrity.

• To perform all professional duties in accordance with the highest moral principles and never be guilty of conduct which will bring reproach upon the company or its clients.
• To perform all professional duties in accordance with the Company Quality & Environmental Policy.
• To respect the privacy of clients and their lawful confidences.
• To ensure our services are adequately secure to protect privacy and guard against disclosure or private information.
• To ensure that all employees and other persons paid by the company adhere to this Code of Practice and accept responsibility for their actions.
• To conduct all investigations within the bounds of legality, morality and professional ethics.
• To respect the best interest of our clients by maintaining the highest of professional ethics.
• To respect the best interest of our clients by maintaining the highest standards of proficiency. We will report to our clients all the facts ascertained whether they be advantageous or detrimental, and nothing will be withheld from client save by dictates of law.
• To indemnify the client against them as a result of their acting upon information supplied by The Bailiff Service of Ireland, which subsequently proves to be incorrect.